A
International Airport Sheremetyevo Moscow
?If You've Lost Personal possessions
On Board
Contact the airline’s representatives
At the Airport
Contact:
-- Sheremetyevo Police Department
…………………………………… +7(495)578-22-55
--Unclaimed luggage storage room in Terminal C
…………………………………… +7(495)578-23-26
--Umclaimed luggage storage room in Terminal D
…………………………………… +7(499)500-65-52
(domestic flights)
+7(495)753-86-41
(international flights)
When collecting Lost and Found items, you shall have an identification document, a boarding pass or a ticket, and also to indicate a place where the items were lost and prove they are yours.
?If Your Luggage Is Lost or Damaged
Before leaving the arrival area, please turn to the Lost and Found counter to file a report. The written claim shall be submitted to the airline company not later than seven days from the time when the luggage was to be collected.
If your luggage is not found within twenty-one days of the time when the claim was filed, you have the right to claim damages in the amount of not more than 600 rubles per kilogram. Amount refunded (退款) for a hand luggage lost through the fault of an airline is not more than 11,000 rubles regardless of its weight. Amount refunded for damaged luggage is calculated based on the tariffs (关税).
Keep your flight documents (a ticket, boarding pass, luggage tag, and delayed luggage report filed at the airport) until the end of the procedure for searching for your luggage.
Current information on luggage-tracing results
…………………………………… +7(495)578-76-65
Lost and Found service of Aeroflot Airlines
…………………………………… +7(495)544-33-25
(from 9:00 to 20:00)
+7(495)753-86-41
(24 hours)
For further information please contact the airline
1. What should you do if you find your personal possessions lost on board?
A. Turn to the airline’s staff. B. Contact the police office.
C. Submit a claim to the company. D. Go to the Lost and Found counter.
2. How much money can you claim if your 20-kilogram hand luggage is damaged?
A. It depends on its weight. B. It depends on the tariffs.
C. 12,000 rubles at most. D. 11,000 rubles at most.
3. Which number should you dial if you found your luggage missing at midnight on your arrival?
A. +7(495)578-76-65. B. +7(495)578-23-26.
C. +7(495)753-86-41. D. +7(495)544-33-25.
【答案】1. A 2. B 3. C
【解析】
本文是一篇说明文。文章讲述在飞机上丢失私人物品如何处理以及如需进一步信息，请与航空公司联系。
【1题详解】
细节理解题。根据If You've Lost Personal possessions/On Board/Contact the airline’s representatives可知，如果你发现在飞机上你的私人物品丢失了，可以联系航空公司的员工。故选A。
【2题详解】
推理判断题。根据If Your Luggage Is Lost or Damaged中Amount refunded for damaged luggage is calculated based on the tariffs (关税).可知，如果你20公斤的手提行李损坏了，你可以索赔多少钱这取决于关税。故选B。
【3题详解】
推理判断题。根据文章最后部分(from 9:00 to 20:00)+7(495)753-86-41(24 hours)可知，如果您在午夜到达时发现行李丢失，您应该拨+7(495)753-86-41。故选C。
